Case Planner – Foster Care

General Statement of Duties

Performs professional level casework duties in providing services for children, biological, and foster parents or planning resources under the care of the agency; performs related work as required in providing permanency planning to expedite safe discharge of children from the foster care system.

Distinguishing Features of the Class

Performs both field and office work in handling a caseload for the agency.  Depending on the area of assignment, the employee may be required to use his or her own vehicle in carrying out field assignments.   Work involves gathering information and providing services to meet clients’ needs, focusing on permanency planning; dealing with governmental and community agencies; counseling individuals and transmitting information on cases through completion of agency and governmental documents.  Work is reviewed through conferences with a Casework Supervisor.

Illustrative Examples of Work

Investigates cases referred to the agency to determine need and proper method of care; interviews the individual, the family, community and governmental agency personnel, and any other resource person who might provide information necessary for a proper psycho-social diagnostic evaluation and the preparation of a treatment plan; works with other divisions of the agency to evaluate the progress of cases and to carry out the treatment plan.

  • Works with public welfare agencies; the courts, and others to assist individuals with financial, legal, medical, and personal problems.
  • Attends periodic staff conferences; confers with supervisors weekly and as needed; prepares dictation, reports, and correspondence on assigned cases and maintains records of the status of each case through established channels.
  • Expected to respond to case emergencies after hours or on weekends.

Case Recording Policy – Updated March 19, 2013

Introduction: Foster care placement is intended to be a temporary situation. The primary objective for everyone connected with the case is to expedite safe, permanent discharge of a child who is placed in foster care. The vast majority of foster care placements occur as a result of involuntary removal of a child from his or her home through a court order. The costs associated with foster care placement are met through a combination of Federal, State, Local and voluntary funds. Every case is regularly reviewed by the family court and must comply with Federal, State, and local laws and regulations.

The case record is the primary instrument to record all events, activities, and contacts that occur in the case. It provides comprehensive factual, non-opinionated, descriptive information about the child’s wellbeing. It records all the efforts made by agency staff, and the adults responsible for the child’s care. It is a legal document that provides significant evidence for legal actions to promote permanence for children. It also documents the quality of services provided to children and families and is the basis for determining the agency’s accountability to the children served and to the funders of the services provided.

New York State Office of Children and Family Services, through Build 18 of Connections Technology, has developed an electronic record system that requires Little Flower and all foster care agencies to insure timely, accurate, progress notes that will be accessible electronically to local districts, court personnel, Little Flower staff, and staff of other agencies who have an authorized role in the case.

Little Flower administration and staff are required to make the necessary adjustments in practice to comply with the statewide record keeping system.

Benefits: Progress notes will be more timely, more organized, and more reflective of substantive work to expedite permanent, safe, discharges. Little Flower will be able to access information from other sources, which are key to expediting planning.

Little Flower Standard: All agency staff will comply with the following standards:

  1. All progress notes will be recorded online in Connections by the caseworker.
  1. Every action or event must be recorded by the caseworker no later than 72 hours after the action or event and must be forwarded to the immediate supervisor for review. Actions/events include, but are not limited to:
  • 72 Hour Conference
  • 30 Day Conference
  • Birth Parent/Child Contact
  • Birth Parent/Caseworker Contact
  • Child Care Worker/Caseworker Contact (RTC)
  • Collateral ie: DLS Attorney, Law Guardian, Therapist, ACS
  • Caseworker/Child Contact
  • Sibling Visit
  • Caseworker/Discharge Resource Contact-Non Birth Parent
  • Foster Home Visit
  • Caseworker/Foster Parent Contact
  • School Contact
  • Theme of the Month
  • Service Plan Review
  • Court Appearance
  • Case Conference ( Internal or with ACS)
  1. The supervisor must review the progress notes, to determine clarity, no later than 5 days after it was received from the worker. If acceptable, the supervisor will approve the progress note and it becomes final.  If the progress note is not clear, the supervisor must meet with the caseworker.  The caseworker must make the necessary corrections and return the corrected progress note to the supervisor for further review. The corrections must be submitted to the Supervisor, no later than 3 days after the supervisor requested the corrections. The supervisor must review the corrected progress note no later than 3 days after it is received.
  1. When a caseworker is going on vacation, progress notes for all events must be submitted to supervisor by 5:00 PM, 2 weekdays before vacation begins.
  1. The Director will monitor the timeliness of progress notes and the review process.
  1. Caseworkers, Supervisors, Directors, and Secretaries will attend all mandated trainings regarding case recording.
  1. Supervisors will schedule weekly conferences with caseworkers to specifically discuss each case and to review caseworkers’ interventions.
Required Knowledge, Skills, and Abilities
  • Good knowledge of the principles and practices of social casework.
  • Good knowledge of the laws, rules, and regulations governing the care and treatment of children.
  • Ability to establish effective working relationships with clients, relatives, and other individuals and to obtain and verify information needed through interviews and investigation.
  • Ability to prepare clear, accurate, and comprehensive case records and to reach logical conclusions based on pertinent regulations and information.
Minimum Qualifications

Graduation from an accredited college or university with a Bachelor’s degree in social work or a related field.

To apply, please send resumes to: