Learn More About Our Programs

Little Flower provides a range of programs and services to clients in our care, sometimes even within one department.   We’ve developed program Q&A’s, answered by staff, to help gain a better understanding of all of our offerings and the roles and responsibilities of our staff.

Our program for adults with developmental disabilities encompasses a variety of services, such as Medicaid Service Coordination (MSC) and Day Habilitation (Day Hab), and provides services to adults with developmental disabilities at more locations/sites than any other Little Flower program.   The program also offers residential care and we currently have eight homes in Brooklyn, Queens, Nassau and Suffolk Counties with more planned for near future.

What is Medicaid Service Coordination (MSC)? The MSC program assists our adults with developmental disabilities and their families to access services and supports appropriate to their needs.

What is Day Habilitation (Day Hab)? Day Hab provides opportunities for their clients to receive and partake in daily activities and work towards their goals in both the facility and the community.

Where are the programs located? The MSC program operates out of both the Wading River office (serves individuals living in Nassau and Suffolk counties) and the Queens office (serves individuals in the Bronx, Brooklyn and Queens).  The Day Hab program is located on the Wading River campus.

How long have the programs been in operation? MSC has been around since 1991 and the Day Hab is just under four years old.

What are the main beliefs of the program? A MSC belief is the ability to change the individual’s life for the better; to assist the individuals in independent living and meaningful lives while meeting their complex needs and ensuring their safety.  The Day Hab believes in the right of the individual to enjoy and participate in all their community has to offer.

How many people work in the programs and what types of positions staff them? The MSC Wading River office is staffed by six full time MSCs and one assistant MSC supervisor and the Queens office is staffed by two full time MSCs and one assistant MSC supervisor, with a MSC director overseeing both locations. The Day Hab is staffed by a Day Hab supervisor, eight Day Hab workers, a registered nurse and an applied behavior specialist.

How many clients are served? MSC works with 282 individuals, male and female between the ages of 5-80; Day Hab works with 15 male and females between the ages of 21-65.

What are the criterion/characteristics that an individual should have to qualify for the program? For the MSC, clients are individuals who meet the legal definition of having an intellectual or developmental disability, lives in New York State, and have active Medicaid.

What types of services do clients receive? The MSCs connect individuals to various services such as day habilitation, residential habilitation, self-direction, supportive employment, respite, environmental modifications, etc. In the Day Hab, clients participate in daily activities, in the facility and the community, as a way to meet their goals.

How has the program changed in the past couple of years? In the MSC program, the number of clients served has increased on Long Island and there is one point person overseeing both locations to ensure consistent quality and delivery of services.

What sort of trends do you see for the future? There is a possible change coming in the delivery system in which the individuals will receive service coordination.  In the Day Hab, we’re seeing an increasing rate of goal achievement for the individuals, which will allow for new goals to further build on success.

What would be something people might be surprised to learn about the program? The large caseload sizes that the MSCs oversee.  The Day Hab supervisor and some of the staff have been with the program since its inception.