Frequently Asked Questions

What is Medicaid Service Coordination (MSC)?

Little Flower Medicaid Service Coordinators meet with individuals quarterly, face-to-face in their homes.  These visits are valuable opportunities to get to know the individual and the environments where time is spent.

Working in partnership with the individual and their family, our service coordinators will follow up on recommendations and referrals designed to promote independent living skills and maximize choices, while safeguarding the individual’s physical and emotional well-being.

What specific services do you offer through MSC?

Little Flower Medicaid Service Coordinators offer the following services:

  • Writing an Individualized Service Plan (ISP) that identifies the individual’s needs, interests, abilities, and the services being received.
  • Helping the individual get the services needed and/or desired.
  • Monitoring services received for respectful treatment and ensuring that the individual’s goals and interests are being met.
  • Coordinating the various services being utilized to enhance their impact and to prevent unnecessary services.
  • Informing and educating the individual and their family about their rights, available services, procedures necessary to obtain and keep services, meetings that may be of interest, etc.

Who is eligible for MSC?

Any individual who meets the legal definition of having an intellectual or developmental disability, lives in New York State, and has Medicaid, may apply for MSC.  Active Medicaid, current psychological, psychosocial, and medical evaluations are required.  Little Flower Medicaid Service Coordinators can assist residents of Brooklyn, the Bronx, Queens and Long Island with obtaining these evaluations.

Certain types of services, like day habilitation and residential habilitation, require participants to receive MSC for at least the first three months so that a proper plan for services can be developed.

Where are your programs located?

Little Flower offices are located in Brooklyn, Queens and Long Island.  MSC is available to residents of Brooklyn, the Bronx, Queens and Long Island.

What is the cost for your programs?

MSC is offered at no cost to the individual and their families.

How are your programs funded?

MSC is funded by the New York State Office for People with Developmental Disabilities (OPWDD) and the generous support of our donors.

How can I support the Little Flower MSC program?

You can support the MSC program by making a donation to Little Flower, which you can do by clicking here or by contacting Maureen Fox, Director of Development, at: for additional ways to help.

Who do I contact for more information?

For more information, please call us at: 718-526-9150 or email us at: